SOLANGE SUPPORT

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we help?

Stuck on your application? Something doesn’t seem right? Tell us what happened.

Send your issue here—no sign-in or email required. Add a reply email only if you want us to contact you.

What happens next

After you submit, a reference number will appear here. Keep it in case you need to follow up.

For changes to your application, account, or personal data, we may need to verify your identity first.

For immediate danger, contact local emergency services. This form is not monitored as an emergency service.

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Private request

Reply email (optional) Leave blank to send without email. We can only reply directly if you provide an address. What do you need help with? What happened? Write 20–4,000 characters.0 / 4,000 Include what you were trying to do and any error you saw. Don’t include passwords, invitation codes, payment details, or identity documents.

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